Refund Policy

Thanks for shopping at Threads & Beats — where music and style collide. We’re committed to delivering high-quality apparel for music lovers around the world, and we want you to love what you wear. Please review our refund policy below before making your purchase.

Eligibility for Refunds

We offer refunds or replacements in the following cases:

  • Wrong Item Received
    If you received an item different from what you ordered, we’ll send you the correct one at no extra cost — or issue a full refund if preferred.
  • Damaged or Defective Products
    If your item arrives damaged or has a defect, contact us immediately. We’ll arrange a replacement or refund, no hassle.

Refund Window

Refund requests must be submitted within 30 days of the purchase date. We’re unable to process requests made after this period.

How to Request a Refund

  1. Email our support team at support@threadsandbeats.com within 30 days of your order.
  2. Include your order number and a brief description of the issue.
  3. Attach photos of the damaged or incorrect item if applicable.

Refund Processing

Once we review and approve your request, we’ll issue your refund within 3–5 business days to your original payment method. You'll receive a confirmation email once it's processed.

What’s Not Covered

We do not offer refunds for:

  • Change of mind or if you simply don’t like the item.
  • Mistakes made during checkout (e.g., wrong size or color selected).

Need Help?

Have questions? Reach out anytime at support@threadsandbeats.com — we’re happy to help.

By placing an order on Threads & Beats, you confirm that you’ve read and agreed to this refund policy